We have served over 20 years in project management for various global companies

We ensure that a project is completed on time, is within budget, that the project’s objectives are met and that everyone else is doing their job most efficiently. Projects are usually separate to usual day-to-day business activities and require a group of people to work together to achieve a set of specific objectives. Project managers oversee the project to ensure the desired result is achieved, the most efficient resources are used and the different interests involved are satisfied.

Service description of Project Management

Depending on the project, responsibilities can cover all aspects of a project from the beginning stages through to completion. Project managers typically lead by example, so expect to be working at least the same hours as your staff. Salaries for project management jobs can be high, but will vary according to the norms in the specific industry and the project manager’s level of experience.

• agreeing project objectives
• representing the client’s or organisation’s interests
• providing advice on the management of projects
• organising the various professional people working on a project
• carrying out risk assessment
• making sure that all the aims of the project are met
• making sure the quality standards are met
• using IT or other systems to keep track of people and progress
• recruiting specialists and sub-contractors
• monitoring sub-contractors to ensure guidelines are maintained
• overseeing the accounting, costing and billing
• reporting to the client or senior stakeholders on progress
• evaluating the success of the project against its benchmarking and sharing lessons or best practice with other organisations or project managers.

Service delivery

Proven track record. We deliver service delivery as per ITIL:

• ITIL Qualified
• Legally able to work in the country in which the position is based
• A passion for Service Improvement
• Experienced Service Management professional
• Able to demonstrate the ability to undertake the above responsibilities
• Previous experience as a Team Lead or demonstrable experience in leading virtual teams
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
• Able to demonstrate initiative and a proactive approach to daily tasks
• Experience of managing 3rd parties and 3rd party delivered services
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Excellent organisational skills
• Able to manage sensitive and sometimes confidential information
• Self-motivation and able to take responsibility
• Able to manage and prioritise and tasks and time efficiently
• Expert knowledge of ITIL disciplines